From the desk of Jack Murray CEO Dream Illusions:

It's Dream Illusions policy to serve it's clients in all areas before AND after the sale. With this in mind, please be aware the client must communicate with us so we can address a possible problem. Please remember the following:

• If your prop or case arrives damaged YOU must file a damage claim. Dream Illusion cannot do this when the illusion is in your possession.
• Any problem you may experience must be addressed immediately. Dream Illusion cannot address what is not know. Please contact immediately for immediate attention.
• Dream Illusion does not offer refund but will do everything possible within reason, to make sure you the buyer, will be happy with your purchase from Dream Illusions.
• Dream Illusions try's to have a relationship with all clients to help serve their needs. Every relationship however, requires respectful communication from both parties.

We look forward meeting your next shows needs. Make your next purchase a Dream Illusion purchase!